Shipping policies
Shipping
- Shipping rates and estimated delivery times are displayed at checkout.
- All shipments are handled by trusted carriers (e.g., TCS, Leopard).
- Risk of loss passes to you once the package leaves our facility.
Shipping Policy
-Domestic Shipping
- Standard shipping: PKR 150, delivered within 3‑7 business days.
- Express shipping: PKR 350, delivered within 1‑2 business days.
-International Shipping
- Available to selected countries. Rates are calculated at checkout based on weight and destination.
- Order Processing
- Orders placed before 2 PM (PKT) are processed the same day; otherwise, the next business day.
- Tracking
- A tracking number will be emailed to you once your order ships.
- Delays
- Delays may occur due to customs, weather, or carrier issues. We will notify you if there is a significant delay.
- Lost or Damaged Packages
- If a package is lost or arrives damaged, contact us within 48 hours with the tracking number and photos. We will work with the carrier to resolve the issue.